Upgrading metering infrastructure is never simple, especially when multiple vendors and systems are involved. For Rochester Public Utilities (RPU), success required careful coordination, deep expertise, and strong collaboration across electric and water operations.
Discover how RPU partnered with Util-Assist to modernize its AMI network for more than 100,000 customers and achieve a January 2026 go-live milestone, right on schedule.
AMI 2.0 is more than a technology refresh—it’s a long-term business and operational transformation.
Our interactive AMI 2.0 Procurement Readiness Checklist provides a scored assessment of your AMI 2.0 preparedness across strategy, value, risk, and execution, based on real lessons learned from utilities across North America.
We’ve reimagined our website to make it easier to explore our full range of professional and managed services and added free, no-obligation ways to see what it’s like to work with us, including:
A one-hour overview of AMI 2.0
A performance assessment of your outage comms workflows
A CIS utilization review
A demo of our SecureAssist live video monitoring
Whether you’re tackling a current operational challenge or looking ahead to what’s possible, visit the site, explore our resources, and see how easy it is to start a conversation.
Catch Us on the Circuit
Meet our team at these upcoming industry events.
February 2 - 5 San Diego, CA
March 23 Toronto, ON
April 14 - 16
Tampa, FL
About Util-Assist
Util-Assist’s solutions merge technology with strategy to streamline processes, boost productivity, enable data-driven business decisions, and deliver enhanced customer experiences, transforming how utilities operate and deliver value to their customers. Driving digital innovation with professional services and managed services for electric, water, and gas, Util-Assist is shaping the utility of the future.
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